‘Kia Promise’ extends vehicle warranties worldwide


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  • Kia Motors Corporation extends cover for vehicles with original manufacturer warranty that expires between February 1 and April 30, 2020
  • Kia Promise extends warranty cover in Ireland to June 2020; aims to help customers who may be unable to visit a workshop during pandemic
  • Program covers around over 500,000 Kia vehicles worldwide

Frankfurt, 3 April 2020 – Kia Motors Corporation has announced the launch of the ‘Kia Promise’ today, a global warranty extension program for its vehicles. The Kia Promise is designed to support Kia customers whose movements may be limited because of the COVID-19 pandemic.

The Kia Promise covers 142 countries worldwide, and all vehicles with original Kia warranties that expired and will expire  between 1 February and 30 April 2020. The program extends the warranty of all eligible vehicles to June 30, 2020.

Kia Motors believes that more than 500,000 customers worldwide could benefit from the Kia Promise warranty extension.In Ireland just over the owners of just over 1400 cars regsistered between February 1st and April 30th 2013 will benefit from the extension.

With many countries and businesses taking precautionary measures to counteract the COVID-19 pandemic, the Kia Promise aims to help customers who may be unable to visit a workshop during this time. The program also helps customers who are not able to bring their car in for free servicing as part of a Kia Care 3 programme that may expire during the period  when dealership are closed due to Government guidelines.

Sangdae Kim, Senior Vice President and Head of Global Customer Experience Division at Kia Motors Corporation, commented: “By extending Kia’s comprehensive warranty cover to customers who may be affected by the pandemic, Kia Motors hopes they have one less thing to worry about during this time. Our goal is to help to alleviate any concerns our customers have about vehicle maintenance during periods of social distancing.”

Prioritising the safety, health and wellbeing of its customers, business partners and employees, Kia Motors continues to closely monitor COVID-19 developments in communitites where it does business. The company continuously strives to prevent the spread of the virus at its facilities while working with federal, state and local authorities, complying with all standards set by those entities.