Europcar, the car hire company is going the extra mile to take
the hassle out of its customers’ travel plans as the travel industry
recovers from the effects of the volcanic ash cloud.
To help with the situation Europcar has made a huge effort to re-distribute
its fleet to where its services are needed most by focusing on ferry ports,
specifically along the Southern coast of the UK, and into Central London
where a surge in demand is expected.
Additionally, Europcar is reminding customers needing to travel to Mainland
Europe from the UK that it provides a straightforward and safe option with
its rentals. With its EuropDrive package, customers are fully covered
against breakdown overseas, provided with RAC driving abroad advice and
breakdown contact numbers as well as a VE103 form. EuropDrive be booked
online or at the station when picking up the car, however all cars will
need to be returned to the UK.
Additional flexibility is also being offered for travellers whose plans
remain unsure. Customers who have chosen to pay on collection and whose
travel plans change are able to cancel their booking free of charge up to
two hours before the rental is due to start.
Catriona Lougher, Marketing Director at Europcar UK, added, “It has been a
very difficult time for British holidaymakers and business travellers, but
also Britons back in the UK who will have seen a ripple effecting national
transport. The repercussions of the last week’s airspace ban are expected
to continue in the weeks ahead as airlines, ferries and trains clear the
backlog of passengers, and this means that both those travelling to and
from Europe and within the country will continue to be affected. At times
like this the flexibility and convenience offered by an efficient,
first-class car rental service with a fleet as large as Europcar’s will be
invaluable to getting British businesses and families back to normal as
soon as possible.”