The Clare County Council Motor Taxation Office was presented with a prestigious national award by the Excellence Ireland Quality Association (EIQA) at a ceremony held in The Burlington Hotel, Dublin.
The Service, which was the first Motor Tax Office in the country to receive a Quality Service Management Award (Q-Mark), was named overall winner of the “Government Health and Social Services” category at the National Quality Excellence Awards.
Mayor of Clare Councillor Tony Mulcahy said the award success was the culmination of over five years of hard work by the Clare Motor Tax Office to further improve customer service standards. He added: “Clare Local Authorities are delighted that the Motor Tax Office has been selected ahead of a significant number of other shortlistees, including hospitals, prisons and local authorities throughout Ireland.”
According to Ms. Noeleen Fitzgerald, Head of Finance, Clare County Council: “I would like to acknowledge the hard work and dedication of a very committed workforce, and more particularly the Q-Mark Project Team. All Clare Motor Tax Office staff are committed to service quality, a commitment that is led by office and directorate management. Our intention is to continue to provide the most effective efficient and friendly service to the public of County Clare”.
The Clare Motor Tax Office, which is headquartered at Francis Street in Ennis, is responsible for the issue of all vehicle licences and driver licences for County Clare. The office also deals with change of ownership transactions and parking fines while it provides services to the Courts Service of Ireland, An Garda Síochána and Solicitors, as well as State, Semi-State and other regulatory bodies.
EIQA’s National Quality and Excellence awards are one of the most eagerly awaited events in the corporate calendar. The awards celebrate the drive, commitment and achievements of all nominated companies, committed to quality in the island of Ireland. For more see www.eiqa.com